Effective Date: June 24, 2026

This Privacy Policy applies exclusively to our B2B wholesale website for stationery, corporate gifts & custom promotional merchandise, and complies with the GDPR (EU), CCPA (California), and global cross-border trade data protection standards. This policy governs all business buyers, wholesale clients, inquiry submitters, registered trade accounts, and visitors accessing our site.

1. Who We Are

 

Our website domain: [Fill your website URL]

Operating Entity: Shantou Xinle Stationery & Gift Co., Ltd.

Business Address: [Fill your factory/office address]

Contact Email for privacy inquiries: [Fill your business email]

WhatsApp Business: [Fill your contact number]

We operate a B2B wholesale platform focused on OEM/ODM stationery, corporate promotional gifts, bulk office supplies and custom printed merchandise. All services on this site are intended solely for business buyers, distributors, importers, corporate procurement teams and trade companies.
 

2. What Business & Personal Data We Collect & Purposes of Collection

 
We only collect information necessary to complete wholesale inquiries, sample orders, bulk production cooperation, logistics arrangement, and after-sales trade service. We do not collect unnecessary private consumer data.
 

2.1 Data you submit voluntarily

 

  1. Wholesale / Quote Inquiry Forms

    Company name, buyer full name, job title, business email, WhatsApp/phone number, target import country, product model, requested MOQ, custom printing requirements, estimated order volume.

    Purpose: Reply to your wholesale quotation, provide product catalogs, confirm OEM customization details, follow up sample & bulk order cooperation.

  2. Registered Trade Buyer Accounts

    Business tax ID, company registration document, shipping address, billing information, historical order records, saved favorite products.

    Purpose: Manage your wholesale orders, store exclusive bulk pricing, speed up repeat order checkout, send production & logistics updates.

  3. Sample Order & Bulk Production Orders

    Recipient name, delivery address, port of destination, payment records, customs clearance documents.

    Purpose: Arrange factory sampling, international sea/air shipping, export customs declaration, issue commercial invoices.

  4. Comment & Support Messages

    IP address, browser User-Agent, email, message content.

    Purpose: Filter spam inquiries, resolve pre-sale & after-sale trade issues, record communication history for order accountability.

2.2 Automatically collected technical data

Visitor IP address, device type, browser version, page browsing history, access time, clicked product categories, exit pages.

Purpose: Analyze global buyer traffic, optimize website loading speed for overseas users, detect malicious access, prevent fraud & hacking.

3. Cookies & Tracking Technologies

 

3.1 Necessary Functional Cookies (Mandatory)

  • Login cookies: Keep your wholesale account logged in for 2 days; “Remember Me” login status lasts 14 days.
  • Form cookies: Save your inquiry information for 1 year so you do not retype details when submitting new quotes.
  • Temporary session cookie: Confirms your browser supports cookies, deleted after closing the browser.
  • WooCommerce order cookies: Record unfinished quote & sample cart data for 7 days.

3.2 Analytics & Marketing Cookies (Consent Required)

We use Google Analytics, Facebook Meta Pixel to track anonymous visitor traffic data. These cookies record which stationery/gift products global buyers browse most, helping us optimize wholesale product lines.

You may disable marketing cookies anytime via the cookie consent banner on our homepage. Disabling marketing cookies will not affect core inquiry & account functions.

3.3 Media Embedding Cookies

If you view embedded YouTube product showcase videos or social media posts, third-party platforms may set their own cookies under their independent privacy rules.
 

4. Embedded Third-Party Content

Our site may contain embedded product videos, product images, Google Maps factory location links, and social media share buttons.

When you interact with embedded third-party content (Facebook, Instagram, YouTube), those platforms may collect your data, deploy tracking cookies, and monitor your activity. We are not responsible for the data policies of these external platforms.

5. Who We Share Your Business Data With

We will never sell, rent or trade your company/buyer data to unrelated third-party marketing agencies. We only share limited data with trusted service partners required to fulfill wholesale trade orders:
  1. International Logistics & Freight Forwarders: Share shipping address, order weight, port details to arrange cross-border delivery.
  2. Payment Service Providers: Share billing information to process T/T, PayPal, L/C trade payments.
  3. Anti-Spam & Security Tools: IP addresses of inquiry submitters are scanned automatically to filter fake spam trade requests.
  4. Export Customs Brokers: Share company procurement documents to complete export clearance procedures.
  5. Legal Authorities: We may disclose your data if required by mandatory local or international trade laws.

6. How Long We Retain Your Business Data

  1. Unregistered inquiry visitor data: Stored for 3 years from your last quote submission, then fully erased.
  2. Registered wholesale buyer accounts: Your company profile & order records are stored until you submit a formal deletion request.
  3. Transaction, invoice & customs documents: Retained for 7 years to comply with China export tax & international trade legal requirements.
  4. Comment & support chat logs: Saved indefinitely only to identify repeat legitimate buyers and block spam.

7. Your Legal Data Rights (Global Buyers)

If you are an EU buyer (GDPR) or California business client (CCPA), you hold the following rights at no cost:
  1. Right to Access: Request a full exported file of all your company & personal data stored on our server.
  2. Right to Erasure: Ask us to fully delete your trade account, inquiry history and contact information (excluding mandatory tax/export records we must legally retain).
  3. Right to Rectification: Edit incorrect company name, shipping address or contact information in your buyer account.
  4. Right to Restrict Processing: Request us to pause sending marketing catalog emails & WhatsApp updates.
  5. Right to Withdraw Consent: Revoke your approval for marketing tracking cookies at any time.
  6. Right to Data Portability: Request your order & quote data transferred to another business platform.
To exercise any of these rights, send a formal email to our privacy contact mailbox with your registered business name and order number for identity verification. We will respond within 14 working days.
 

8. Cross-Border International Data Transfers

Your business data will be stored on servers located in China. When buyers from EU, USA, Southeast Asia, Australia submit inquiries, their data will be transferred across national borders.

We adopt encrypted SSL website transmission, password-locked order databases and restricted internal staff access to protect overseas buyer data during cross-border transfer.

9. Marketing Communications

With your explicit consent (ticked checkbox on quote forms), we may send our stationery/gift catalogs, new product releases, bulk discount promotions and OEM custom case studies via email or WhatsApp Business.

Every marketing email includes a one-click unsubscribe link. You may reply “STOP” to our WhatsApp business line to cancel all promotional messages permanently. We will never send unsolicited cold marketing messages without your active opt-in.

10. Minors Policy

Our website is a B2B wholesale platform exclusively for corporate buyers and trade companies. We do not knowingly collect any data from individuals under 18 years old. If you believe we have received minor information accidentally, contact us immediately for full deletion.
 

11. Data Security Protection

We implement industry-standard SSL encryption for all page visits & form submissions, regular server security scans, and role-based staff data access limits. Only authorized sales & operation team members can view complete buyer contact & order data. While we take all reasonable precautions, no online data transmission can guarantee 100% security against unknown cyber risks.
 

12. Updates to This Privacy Policy

We reserve the right to adjust this privacy policy to match updated global data protection laws or our B2B business service changes. All revisions will be posted on this page with a new effective date. For registered wholesale account holders, we will send an email notification of major policy changes. Continued use of our website after updates confirms your acceptance of the revised terms.
 

13. Contact For Privacy Questions

 

For all questions, requests or complaints regarding this Privacy Policy and your business data, reach our dedicated privacy coordinator via:

Business Email: [Fill your work email]

WhatsApp Business: [Fill your trade WhatsApp number]

Company Address: [Fill your factory/office address]

Copyright © 2026 Shantou Xinle Stationery & Gift Co., Ltd. All Rights Reserved

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